Industry Analyst Coverage

Gartner, Inc.: Magic Quadrant for Social Software (2008)*

"The social software market is evolving in response to the demand for a coherent way to support information creation and sharing, team communication and coordination, and communities and informal social interactions. Buyers are looking for flexible environments where participants can find and interact with one another, and create, organize and share information. The promise is one of improved "connectedness" as well as the capture and dissemination of informal knowledge. One of the major goals is to capitalize on community involvement to drive higher leverage and productivity. The idea is to delegate to the community what the community can do more quickly and effectively. The promise is one of improved "connectedness" among participants as well as the capture of informal knowledge. This is particularly relevant in improving business processes that rely on access to people or in sharing best practices, in accelerating innovation, in driving change and in exploiting external networks." Register to read the full report...

Forrester Research: Jive Named Hot Company To Watch in 2008

"Forrester has seen a renewed focus on identifying the emerging trends and technologies that will affect technology markets over the next few years. To highlight some of these trends, we've identified several companies that we think are worth noting for their unique business model, their growth potential, or their relevance to broader tech markets. This report [...] explains why we think these companies will be noteworthy in 2008 and beyond." Download full PDF...

Patricia Seybold Group: Product Review - Jive Software's Clearspace Community

"Online customer communities can be dynamic environments for solving problems, strengthening relationships, extending brand reach, fostering innovation, and more. As customers' (and your own!) demands for features and capabilities increase, the importance of having a good platform - and the expertise of the company behind it - only increases as well... We recommend Clearspace [Community] for communities for which collaboration and document sharing are important, if not essential. It is best suited for communities that are grounded in trust and shared learning, such as professional-peer communities (a.k.a. communities of practice) and developer communities." Visit web page...

Additional Reports and Articles

• Forrester Research: Social Computing Changes The Enterprise Collaboration Landscape (PDF)
• Forrester Research: Top Enterprise Web 2.0 Predictions For 2008
• IDC: Batten down the hatches - Enterprise social networking market set to explode!
• InfoWorld: Technology of the Year Award
• InfoWorld: Product Review - Jive Software's social enterprise portal
• InfoWorld: Product Review - Clearspace [Community] fosters customer relationships through online communities

Fine Print

*Magic Quadrant Disclaimer

The Magic Quadrant is copyrighted October 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.