Press Release
NetApp Community Powered by Jive Software Exceeds Enrollment Expectations by 1,200%
Hugely Successful Online Community Connects Customers and Partners In More Than One Hundred Countries; Goes Live in Just Two Months
PORTLAND, OR, NOVEMBER 19, 2008 - Jive Software, the pure-play collaboration software leader, today announced that its customer, NetApp (NASDAQ: NTAP), achieved incredible success with its customer and partner community, NetApp Community. NetApp selected Jive to help with a key tenet of the company's re-branding initiative, enabling collaboration between NetApp's employees, partners and customers. Powered by Jive's Clearspace Community, NetApp Community has exceeded the company's membership expectations by 1,200%.
NetApp planned to launch the entire rebranding initiative with the community within a six-month period. Due to the initiative's aggressive schedule, NetApp needed a comprehensive community platform that could easily match the company's new branding efforts. Clearspace Community supported NetApp's goals to:
- Accelerate the branding initiative.
- Enable technical discussions and collaboration.
- Connect global teams and user groups.
- Centralize access to documentation.
- Leverage Web 2.0 technologies in the NetApp web experience.
Exceeding expectations and with the help of Jive, NetApp Community was able to go live in just two months.
"Jive and Clearspace Community are critical to achieving the goals of the NetApp rebranding campaign," said John Summers, Community Manager, NetApp." Jive provided the right technology and knowledge allowing us to deliver a successful community within an extremely tight timeline."
"It is our mission to help companies realize the benefits of social technologies, especially when used to connect with customers and partners," said Dave Hersh, CEO, Jive Software. "Online communities drive innovation, cut costs and prove the benefits of collaboration - it's time for more companies to follow in NetApp's footsteps."
Jive's flagship products, Clearspace and Clearspace Community, are the industry's leading enterprise-class social business software applications that combine the latest content creation tools with community-driven intelligence. Jive is the only platform that can support both outward-facing online customer communities and inward-facing employee collaboration solutions effectively and successfully. By presenting Web 2.0 and traditional communication tools in an intuitive and unified way, Clearspace is transforming the way companies work, resulting in better products, faster processes and a more connected workforce.
For more information about Jive Software, please visit the Jive customer list.
About Jive Software
Jive Software is the leader of the enterprise Social Business Software market. Jive brings together employees, partners and customers in a unified collaboration system, allowing them to create better products, faster processes and improved relationships. Its flagship products, Clearspace and Clearspace Community, are used by more than 2,500 customers worldwide, including more than 15% of the Fortune 500. Jive was founded in 2001 and is headquartered in Portland, Oregon. For more information, visit Jive Software online.
Media Contact: Rachel Petersen, Nectar Communications, Rachel@nectarpr.com, 415-637-0576