Deep access to customers
Best seat in the house
Community managers get access to powerful reports that open big insight into what's important in the community. Easily illustrate the temperature of what's happening. Think of it like Doppler radar for the rest of the company.
Periscope up
Need to close that sale? Customer said what? Integration with CRMs like Salesforce pushes community conversations up into the relevant account dashboards in other systems.
Herd, heard
Accessing each other and the conversation is made simple in Clearspace Community. People can swarm around topics using things like blogs, wiki-documents, and discussions to express themselves. Value. Centralized. One look at your dashboard will tell what's popular, what's recent, and what's last week's news.
Push and pull
Handy broadcast tools like community-wide (or localized) announcements and personal inboxes let you get the message out. And social polling will help you get feedback in realtime.
The good. The bad. The ugly.
Clearspace Community makes running a community easy through self-moderation features that help self-police conversations - as well as the powerful admin tools community managers need to stay on top of potential problems.
Hide your privates
Clearspace Community allows you to make some or all of your community as open or closed as you need. Want a secure place that only lets certain people in? Focus groups? Customer advisory board? No problem.
